Webinar Replay: Generative AI for Self-Service
Add bookmarkWhat is the difference between generative and conversational AI? Why does it matter? How are my peers using generative AI to improve self-service? These and more questions will be answered in this webinar replay.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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