<![CDATA[ Manager Performance RSS Feed]]> https://www.cmpresearch.com/rss/categories/manager-performance-2 en Wed, 29 Apr 2026 21:18:24 +0000 <![CDATA[Data Snapshot: Agent Burnout]]> https://www.cmpresearch.com/agent-engagement/articles/data-snapshot-agent-burnout?utm_medium=RSS https://www.cmpresearch.com/agent-engagement/articles/data-snapshot-agent-burnout?utm_medium=RSS Mon, 04 Mar 2024 22:54:37 +0000 <![CDATA[The KPI Disconnect: Driving High Performance in Customer Contact Managers]]> https://www.cmpresearch.com/agent-engagement/whitepapers/the-kpi-disconnect-driving-high-performance-in-customer-contact-managers?utm_medium=RSS https://www.cmpresearch.com/agent-engagement/whitepapers/the-kpi-disconnect-driving-high-performance-in-customer-contact-managers?utm_medium=RSS Mon, 04 Mar 2024 22:54:37 +0000