CMP Research Prism for Chatbot/Virtual Agent
Add bookmarkCMP Research assessed 14 providers of Chatbot/Virtual Agent solutions for customer service, CX, and sales. These providers are grouped into five categories: pioneering, leading, core performing, up & coming, and emerging. The evaluation is based on analyst insights, user feedback, and marketplace data across ten investment criteria. Check out the summary whitepaper.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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