Winning C-Suite Support and Quantifying ROI for CX Investments Webinar Replay
Add bookmarkDuring the webinar replay, you'll get actionable takeaways to translate customer insights into metrics and outcomes that resonate with senior leadership, overcome common barriers to gaining and maintaining executive buy-in, and communicate the value of the CX/customer contact function.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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CMP is the organization behind Customer Contact Week, Customer Contact Week Digital, Customer Contact Week Exchanges, Customer Engagement Insider, and Design & Innovation Exchanges.