The technology marketplace is noisy. How to cut through it? In this webinar with CMP Research, learn more about peer decision criteria for technology investments that will empower self-directing customers and employees alike.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
CMP is the organization behind Customer Contact Week, Customer Contact Week Digital, Customer Contact Week Exchanges, Customer Engagement Insider, and Design & Innovation Exchanges.
QUIZ: Self-Service CX Expectations
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