Webinar Replay: 2024 - 2025 Customer Contact Executive Priorities
Add bookmarkHow does your vision for customer contact compare to other executives in the industry? Check out this webinar replay for preliminary benchmarking data on the key challenges and urgent priorities for customer contact, customer service, and CX leaders in the next two years.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
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CMP is the organization behind Customer Contact Week, Customer Contact Week Digital, Customer Contact Week Exchanges, Customer Engagement Insider, and Design & Innovation Exchanges.