CMP Research for Solution Providers
Advising technology and operational solution providers on go-to-market strategies, product transformations, ideation, and customer mindset. With data, research, and advisory & analyst support we help clients’ enhance product development, refine value propositions, and understand buyer requirements.
Understand Requirements of Strategic Buyers
Qualitative & quantitative industry research and data-driven analysis about customer contact and CX executive priorities, strategic challenges, customer preferences, and more.
Improve Value Proposition
Tailored advice from CMP Research advisors and analysts including to specific industry pain points & organizational needs, including inquiries, document reviews, and analyst hours.
Benchmark Against the Marketplace
Data and insights around technology investment criteria & frameworks for solution assessment with customer contact and CX executive datasets.
Product Features
Signature Research Studies
Case Study Library
Benchmarking Data and Reports
Prism (Technology Assessment Framework) Interactive Tool
Client Webinars
Online Research Portal
Advisory Calls and Analyst Hours
Analyst Support at CCW Events
Document Reviews
CMP Certified Vouchers
Customer Contact Week (CCW) Pass
Discounts on CCW Digital
CMP Research Prism
Fit-for-Purpose Customer Contact & CX Technology Assesment
The Prism assesses solution providers with insights and feedback from three perspectives:
Analyst
User
Marketplace
Across CMP, we work with brands like...
