Not able to come to CCW Vegas? Unable to join as many CMP Research sessions as you would have liked to? Join this exclusive debrief from CMP Research analysts on what we heard from executives like you at the customer contact event of the year.
CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
CMP is the organization behind Customer Contact Week, Customer Contact Week Digital, Customer Contact Week Exchanges, Customer Engagement Insider, and Design & Innovation Exchanges.
QUIZ: Self-Service CX Expectations
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