How are customer contact and customer experience executives preparing for 2025? In this webinar with CMP Research, review peer perspectives on key strategic challenges and functional opportunities. Use this insight to benchmark your own strategy.
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CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.
CMP is the organization behind Customer Contact Week, Customer Contact Week Digital, Customer Contact Week Exchanges, Customer Engagement Insider, and Design & Innovation Exchanges.
QUIZ: Self-Service CX Expectations
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