Generative AI in Customer Contact

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This FREE webinar was recorded on:
24 October, 2023
02:00 PM - 02:45 PM EST

Generative AI holds promise for transforming both customer and agent experiences. But how are you peers evaluating these technologies and where are they investing first?

Join this CMP Research webinar to review:

Data in future investment decisions
Select investment criteria that can ease your resourcing decisions
And more!

CMP Research is the research and advisory arm of Customer Management Practice, which brings you Customer Contact Week. We deliver independent, provider-agnostic insight and tools to help customer contact leaders make better decisions faster amid transformation.

Contact us

CMP is the organization behind Customer Contact Week, Customer Contact Week Digital, Customer Contact Week Exchanges, Customer Engagement Insider, and Design & Innovation Exchanges.

Email:

info@cmpresearch.com

Generative AI in Customer Contact

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